Help Documents

Below are ‘How to‘ guides for our products

Sotic Task System

We recently moved our task system to a new platform called GitLab, if you are not yet set up with an account there, please email firstline@sotic.co.uk to request a new account.

New Task System Guide
Additional GitLab Tips

WordPress

Adding Redirects / VanityURLs
Blog2Social
Edit Translations
Managing Sponsors / Partners
Image Thumbnails

MatchdayMailCloud

In addition to the ‘How To’ Guides below, you can also check outt our ‘Top Tips’ series for MatchDayMailCloud which will help you make the most out of the marketing functionality within the software. View the series here.

Creating and sending a campaign
Creating a list and importing data
How-to-create-custom-fields
How to manage contact information
How-to-delete-contacts
Guide-to-contact-statuses
Editing unsubscribe and update details forms
How to create a segment
How to set-up double opt-in for lists
Sharing files through the Dropbox integration
How to export contacts
Send-to-a-friend
Birthday-Emails-date-based-campaigns
How-to-create-a-form
How to use social links in your campaigns

Riddle

Riddle Guide
How-to-use Google Sheets for Riddle data storage

Cache Purge

How to clear your websites cache